Features
- Chat on Whatsapp: Send text, image, video and audio messages and receive replies instantly
- Messaging campaigns: Send out bulk messaging campaigns to your contacts based on your own schedule.
- Whatsapp Embedded signup (Extended version only): Allow your customers to configure their whatsapp accounts easily with whatsapp embedded signup.
- Automated replies workflows: Send out instant replies based on specific keywords.
- Team management: Allow your customers to invite and manage their teams
- Contact management
- Add & edit contacts
- Bulk import & export contacts
- Categorize contacts into different groups
- Chat Tickets
- Assign tickets automatically & manually to agents
- Select whether agents can view all conversations or assigned conversations only
- Add important notes to conversations
- Whatsapp Templates: Automatically create and manage Whatsapp Templates for campaigns.
- Multiplepayment gateways
- PayPal
- Stripe
- Flutterwave
- Organization management: Create and manage organizations
- User management: Create and assign users to organizations
- Billing management: Debit, credit and add payments to organizations
- SAAS functionality: Add and manage subscription plans
- Tax management: Setup tax rates based on your jurisdiction
- Social authentication: Signup or login with your Facebook and Google account.
- FAQs : Add, edit and delete frequently asked questions for your frontend
- Reviews: Create and manage reviews that are to be displayed on the fronted.
- Transactional emails: Setup your email account and easily edit your email templates as per your needs.
- API: Integrate Swiftchats API to your other business tools to improve your workflow processes.
